People-centred transformation underpinned by digital, systems thinking and a culture of courage, not conformity.

Our Story

Established in 2020; RedesignX is a small and specialist UK-based consultancy practice delivering people-centred transformation, underpinned by digital, systems thinking and a culture of courage, not conformity.

Our mission is to help you to optimise, transform and fix organisations and services which exist to enhance the lives of citizens. We do this by supporting organisations like yours, in the public, private and third sectors, to deliver people-centred transformation and service design; underpinned by digital and systems thinking.

Our values are:

  • Courage over conformity: we go boldly, question, and challenge.
  • Empathetic, yet resilient: we listen, care, and are comfortable with working through complex issues.
  • Committed and determined: we’re here to help you make a difference, whatever that takes.
  • Driven by increasing the impact of customers: we care about your impact, and support you to enhance it.

Our experience has been gained across the public, private and third sectors. We’ve developed a wide-ranging, strong, track-record in every aspect of transformation; including governance, organisational strategy, digital strategy, service design, stakeholder engagement and co-creation, investment appraisal and procurement, and transformation programme and project execution. In short; we love helping you create a better organisation that your customers want to engage with.

Peter Oliver OBE DL (Bio) established RedesignX after 20 years extensive public, private and third sector experience of delivering transformational, strategic and complex programmes; spanning the United Kingdom, United States, Scandinavia and the Middle East. Prior to establishing RedesignX, Peter held senior leadership roles in organisations ranging from UK-based SMEs and charities, to large multi-national corporations. Peter is driven by making a real difference to the lives of citizens, and established RedesignX to be able to focus on supporting organisations to deliver services which positively impact society.

Whether your ‘X’ is as broad as redesigning health and care systems, services to help young people get the best start in life, services to support mental wellbeing and resilience, approaches to developing inclusion and community cohesion, other challenges we face in society, or simply creating a digitally enabled workforce – we’re here to help you.

Our focus is supporting your action, which courageously sets out to positively impact society, no matter how small the first steps may be.

Outcomes you could expect from our engagements:


We place people at the centre of transformation. We ensure their desired outcomes are clearly understood and delivered.

Digital First

We utilise digital as a primary enabler of transformation; and embrace what technology can offer to enhance outcomes.

Underpinned by Science

We base our approach on systems thinking, with confidence that the whole is always greater than the sum of its parts.

Courage; not Conformity

We go boldly. We question. We challenge. And we courageously seek to leave things better than we found them.